Frequently Asked Questions
Your guide to shopping with Golden Pearl Pakistan
What payment methods do you accept?
We currently offer Cash on Delivery (COD) across Pakistan, as well as secure online payments via credit/debit cards and popular mobile wallets like JazzCash and EasyPaisa.
How long does shipping take within Pakistan?
Orders are typically processed within 24 hours. Delivery usually takes 2-3 business days for major cities like Karachi, Lahore, and Islamabad, and 4-6 business days for remote areas.
Are your products 100% authentic?
Yes, Golden Pearl Pakistan guarantees that all products listed on our store are 100% original, sourced directly from the manufacturers or authorized distributors.
What is your return and exchange policy?
We offer a 7-day return policy for items that are damaged, defective, or incorrect. Please ensure the product remains in its original packaging with all tags intact to qualify for an exchange or refund.
Can I track my order status?
Once your order is shipped, you will receive a tracking number via SMS and email. You can use this number on our courier partner's website to monitor your shipment in real-time.
Do you offer international shipping?
Currently, we only ship within Pakistan. We are working on expanding our services to international customers in the near future.